Website Terms of Service
The website globest-travel.com, operated by the travel agency Globest Travel, serves as both a sales platform for purchasing packages and organized tours.
The use of masculine language in this agreement is for convenience only, and the terms apply equally to both genders. This agreement is binding for all users making purchases on the website.
The website facilitates convenient, easy, and secure product purchases online. Customers can make purchases at any time until stock depletion. Purchases are made using credit cards only, and the transaction is processed after approval by the credit card company. The product price on the website includes VAT.
The company reserves the right to cease marketing and selling products at any time and may refuse the right to purchase on the website at its discretion.
Returns and Cancellations:
Customers can cancel transactions by contacting customer service at Globest Travel via phone or email. Cancellation is valid only after receiving confirmation from the company. If the cancellation is approved, the customer is responsible for return shipping costs. Returns must be made within 14 days from the date of purchase.
In case of cancellation, the company will refund the customer, deducting administrative fees. If cancellation occurs after the customer has received the product, the customer bears the cost of return shipping.
The company will ensure product delivery to the customer based on the details provided during the online purchase, within 5-7 business days. The company is not responsible for delays or non-delivery due to force majeure or events beyond its control.
For any inquiries or clarifications regarding the product, customers can contact the company’s customer service representatives by phone at 0542187330 or via WhatsApp.
Warranty and Service:
The company’s warranty covers essential faults in service or service provision caused by the company. The warranty is valid only for customers holding an original purchase receipt.
Information Security and Privacy:
The company and its affiliates may use the information provided in the form to provide requested information and services. Personal information will not be disclosed or used for unauthorized marketing purposes. The company is committed to maintaining the confidentiality of information within reasonable means.
By clicking “Submit,” the customer agrees to allow Globest-Travel or its representatives to use the provided personal information to provide information and additional services via email or other means.
All intellectual property rights on the sales website are the exclusive property of Globest Travel. Copying, duplicating, distributing, or using any information from the website is prohibited without prior written consent from the company.
Law and Jurisdiction:
This agreement and any actions or disputes arising from it will be interpreted and enforced according to Israeli law exclusively. The authorized court for interpretation and enforcement will be in one of the districts: Tel Aviv-Jaffa, Haifa, Jerusalem, or Be’er Sheva.